$85 Remote Help from a Local Technician You Can Actually Meet
Book same-day remote service with an expert right here in Stony Plain. No call centers. No guessing. Just honest help — quickly.
- 🐢 Computer Suddenly Sluggish? We’ll clean it up and bring it back to life.
- 📬 Email or Attachment Issues? We’ll fix syncing and sending problems fast.
- 🛑 Weird Warnings or Pop-Ups? We’ll remove scams and clean your browser safely.
🧑🔧 Real help from a real place: We’re a small shop in Stony Plain — and yes, you can drop by anytime. This isn’t a faceless remote service.
If it turns out to be a bigger issue, we’ll explain your options clearly. No upsells. No pressure.
Still have questions? Call (587) 815-5867 or email info@computer-wall.com
How It Works — Simple, Secure, and No Tech Jargon
No call centers, no apps to install. You book a time, we connect securely, and you're walked through everything — step-by-step, by someone local.
📆 Step 1: Book Your Time
Choose a time that works for you and pay securely online. No hidden fees, no subscriptions.
🔐 Step 2: Connect with Us
At your scheduled time, we connect remotely and walk you through everything — you see what we see, live.
👍 Step 3: Problem Solved
Most issues are fixed in one session. If it turns out to need in-shop help, we’ll tell you — no pressure, no upsells.
💬 Not Sure if It’s the Right Fit?
Give us a call or shoot us an email. We’ll let you know honestly whether remote support is right — and if not, you’re always welcome to swing by the shop.
- 📞 (587) 815-5867
- 📧 info@computer-wall.com
What Can (and Can’t) Be Fixed Remotely
Most everyday issues can be fixed in one remote session — as long as your computer is already online. If something’s too serious for remote, we’ll tell you honestly and recommend next steps.
✅ Typically Fixed Remotely
- Computer running slow or freezing
- Pop-ups or strange browser behavior
- Email issues (Outlook, Gmail, etc.)
- Installing or fixing apps like Office, Zoom, etc.
- “How do I...” type tech questions
- Basic system cleanup or tune-up
🚫 Needs In-Shop Service
- Computer won’t start or power on
- No internet access (remote session requires it)
- Dead hard drive or data recovery
- Ransomware, deep malware, or system corruption
- Hardware damage (screen, battery, SSD, etc.)
- Physical repairs or part replacements
Not sure which one your issue falls under? Give us a call — we’ll give you an honest answer either way. And if you need in-shop service, we’re right here in Stony Plain — no appointment needed.
You’re Not Talking to a Bot — You’re Talking to Patrick
We’re a small, local shop based right here in Stony Plain. No outsourcing. No scripts. Just real, friendly tech support — from someone you can actually meet.
“I just moved and had to look for a new computer shop. I checked the reviews and liked what I read about Computer Wall. Patrick was awesome. He was good to talk to and very helpful.”
— Verified Google Review
If we can't help you remotely, we’ll say so — no pressure, no guesswork. And if you’re ever in doubt, you're welcome to stop by. We’ll always take the time to explain things clearly.
Frequently Asked Questions
If we can't fix it in the session, we’ll explain why and give you clear next steps. We don’t upsell or pressure — and if your issue isn’t something we can solve remotely, we’ll refund you.
We handle most software issues — slowness, email trouble, app errors, printer setup, pop-ups, and more. If it turns out to be hardware-related or requires in-person work, we’ll let you know right away.
No — we only provide remote support for Windows and Mac computers. For phone or tablet issues, we recommend visiting a local service provider who specializes in mobile devices.
If you miss your time without notice, we’ll give you one chance to rebook. After that, the session is marked as used. If something comes up, just contact us ahead of time!
Yes! If you decide after your session that you want more help credits, we’ll give you credit for what you already paid — just ask us before the day’s over.
Ready to Fix That Computer Problem?
Book a session today and get real help from a local technician — fast, friendly, and affordable.
Book Remote Help — $85Have a question first? Call (587) 815-5867 or email info@computer-wall.com