Most repair shops are built to make money off your confusion. We built ours the opposite way.
Your device goes straight onto the bench for proper diagnosis. Then we call you before you spend a single dollar — and lay out the real options: a straight repair quote, deeper paid work if needed, or the plain truth that it’s not worth fixing.
No backend traps. No surprise charges. No pressure. Best prices in Stony Plain and Spruce Grove — because we built the shop to support that.
Not Sure It’s Worth Fixing?
An honest answer before you spend money — including when the answer is “don’t fix this.”
Call/Text NowTell us what your computer is doing.
If any of these match, it's worth a free triage call. We'll tell you whether to bring it in.
From problem to plan in four steps.
Start free. Diagnose properly. Repair only after you approve.
Free triage
Call, text, walk in, or book online. We'll help decide if it's worth bringing in.
We call before any money
A quote by phone before any paid step — either further diagnosis or the fix.
Quote before repair
Flat-rate, no surprises. Repair only begins after you approve.
You decide
Repair, upgrade, replace, or walk away. The right answer — not the biggest invoice.
Built small on purpose. To support our clients with the best prices and service in the area.
We created Computer Wall because we genuinely love helping people get their computers working again. That’s why we built it small and local on purpose — not to grow into the next big chain, but to give Stony Plain and Spruce Grove a real local shop with real prices.
Best prices around — by design.
Our repair shop is a dedicated separate building on our own property. No rented storefront. No franchise overhead. No corporate cut. That’s how we keep prices lower than anyone else in Stony Plain or Spruce Grove — and pass the savings straight to you.
What you’re quoted is what you pay.
No surprise charges. No padded process. No pressure to say yes to work you don’t need. Every paid step is quoted by phone first — you approve it before any money changes hands. The honest answer is the only one we’ll give you.
No question is dumb. Bring it in.
Slow laptop, mystery error, a printer that won’t connect, “something just feels off” — bring it in. We have the time to listen and the patience to explain. You won’t be rushed out the door, and no question is too basic.
We genuinely love this work.
We created Computer Wall because we love helping people get their computers working again — not to grow into the next big chain. Built small on purpose so we can give Stony Plain real prices, real attention, and repairs that actually last.
Everything we help with.
Same path on every job: start with free triage, get an honest answer about whether to fix it, and only pay for work you approve.
Find out what's actually wrong with your desktop, all-in-one, or custom build — and whether it's worth fixing — before any repair work begins.
Cracked screen, charging issue, sticky keys, swollen battery? Get a clear diagnosis and an honest answer about whether to repair or replace.
iPad, Surface, Samsung Galaxy Tab — cracked screen, swollen battery, won't turn on, software you can't unstick.
Find out whether your computer needs cleanup, an upgrade, repair, or replacement.
Get years more useful life out of an aging machine — when an upgrade actually makes sense.
Real cleanup — what got in, how it got in, and what to do so it doesn't come back.
Get your files back from a failing drive — and find out what's recoverable before any paid recovery work begins.
Move into your new machine cleanly — files, email, browser, printers, and apps all working before you take it home.
Real local IT for Parkland County — workstations, networks, printers, email, and backups, without long-term contracts.
On-site setup, networking, and on-the-spot fixes when bringing the gear in doesn't make sense.
Wi-Fi that reaches every room and a network that actually works the way it should.
The right next step comes first. The bill comes only after you say yes.
Your device goes straight onto the bench for proper diagnosis. Then we call you before you spend a single dollar — and lay out the real options: a straight repair quote, deeper paid work if needed, or the plain truth that it’s not worth fixing.
We’re run by the Donnelly family. We live here. We work here. That’s what “as local as it gets” actually means.
What we promise
- Free initial look on every drop-off
- A phone call before any paid step
- A quote for further diagnosis if your case needs it — and only if it’s worth it
- A flat-rate quote for the fix — before any repair work begins
- Plain-English explanation of what’s wrong, in writing
- Repair, upgrade, replace — or walk away
- 90-day guarantee on every approved repair
The repairs other shops won't take.
If another shop said "it can't be fixed," "you should just replace it," or "your data is gone" — bring it here. Unusual hardware, end-of-life laptops, intermittent symptoms nobody can reproduce, rare boards, custom builds, machines five years past warranty. The repairs that don't have a YouTube tutorial are the ones we like the most.
This isn't a high-volume counter shop chasing the easy fixes. The model is built around taking the time a tough diagnosis actually needs — so the answer you get is the right one, not the convenient one.
- "Won't power on" with no obvious cause
- Intermittent crashes nobody else can reproduce
- Older or end-of-life hardware others won't touch
- Symptoms that only show up at the worst moments
- Custom-built rigs and uncommon configurations
- Repairs another shop returned unsolved
The reviews speak for themselves.
157 five-star reviews — the kind of numbers you normally only see from big franchises and large stores. That’s real proof of the quality and trust we deliver as a small, family-run shop. Read them where they live: on Google, written by your neighbors in Stony Plain, Spruce Grove, and Parkland County.
What "5.0 across 153+" actually means
It means a decade-plus of customers walking out feeling like they got a clear answer, a fair price, and honest advice — even when the honest advice was "this one isn't worth fixing."
Reviews live on Google. Become the next one.
Every job follows the same path.
Same checks. Same questions asked. Same accountability. Built so the quiet, careful work each repair needs is the default — not the exception.
- Free triage first.Decide whether it’s worth bringing in before you spend a dollar.
- Clear repair-or-replace advice.Repair, upgrade, replace, or walk away — you get the right answer, not the biggest invoice.
- Quote before paid work.Flat-rate. No surprise bills, no upsell pressure.
- Data safety considered before repair.We discuss backup options before any work that puts files at risk.
- Careful notes on every job.Documented so the next visit picks up where the last one left off.
- 90-day guarantee on approved repairs.Standard, every job.
- Local accountability.Real shop, real follow-up — not a call centre, not a ticket queue.
Founder-built. Standard-driven. Computer Wall was built around Patrick’s original repair standard — shaped by years alongside John and Charlene at CD Computers and inspired by SoftFX. Today, that same standard guides every job in the shop.
The questions most customers ask.
Do I need an appointment?
No. Walk in during shop hours: Mon–Fri 11am–5pm. If those times don't work, book an evening drop-off, pickup, or service call.
What does diagnosis cost?
Triage is free — call, text, or walk in. Real bench diagnosis is our process, which includes a clear repair quote before any work begins.
Is the diagnosis fee credited toward repair?
Credit may apply on qualifying repairs. Ask at intake.
How long does diagnosis take?
Most cases are looked at same-day if dropped off by 1pm, otherwise by the next business day.
Will you tell me if it's not worth fixing?
Yes. Honest repair-or-replace advice comes before any paid step — it's part of every drop-off.
Do you fix Macs?
Yes. Both Mac and Windows, both laptops and desktops.
Do you do service calls?
Yes. On-site visits across Stony Plain, Spruce Grove, and Parkland County.
Do you recover data?
Yes. We'll tell you what's recoverable before any paid recovery work begins.
Get a clear answer about your computer.
Free initial look. A phone call before any paid step. Clear quote before repair. 90-day guarantee. Walk in or book — whichever's easier.
Walk-ins: Mon–Fri 11–5 · 5019 47 Ave, Stony Plain