Local, Trusted & Reliable

Tech Support That Never Clocks Out

Whether it’s a sudden crash, a stubborn virus, or your Wi-Fi throwing a tantrum — we’re here. Unlimited remote support, free in-shop repairs, and real local help you can count on.

✔ Unlimited Remote Help

Tech problems don’t wait — so neither do we. Get fast, expert help over the phone or internet, anytime you need it.

✔ Free In-Shop Repairs

If it needs hands-on work, bring it by. All labor is included — no hourly charges, no guesswork.

✔ Real Local Service

Support from someone who knows your name, not just your ticket number. We’re part of your community, not a call queue.

“When you call Computer Wall, our assistant picks up first to help us stay focused at the bench — but every issue still goes directly to me.”
— Patrick Donnelly, Owner & Technician

View Support Plans

Choose the Right Support Plan

Professional support that works the way you do. Local, trusted service. One plan. One device.

Essential Trial

$100 • One-Time Only
30 Days of Coverage

Unlimited remote support for 30 days
Priority response during business hours
One device only
No in-shop labor or service calls
$100 credit if upgraded during trial
One-time purchase per customer

Try It for 30 Days

Essential

$329/3 months (auto-renews)
$120/month (12-month)
$1,199/year upfront
Save $241 vs. monthly

Unlimited remote support (fair use)
1 in-shop repair every 6 months
24/7 system monitoring and alerts
Automatic updates and patching
Priority diagnostics queue
Client support portal access
10% discount on parts and upgrades

Get Started

★ Most Popular

Pro

$449/3 months (auto-renews)
$160/month (12-month)
$1,599/year upfront
Save $321 vs. monthly

All Essential features
1 in-shop repair every 3 months
Same-day remote support (when available)
After-hours support access
Remote software installations
Monthly cleanup routines
Quarterly performance reports

Sign Up Now

Elite

$699/3 months (auto-renews)
$250/month (12-month)
$2,499/year upfront
Save $501 vs. monthly

All Pro features
Unlimited in-shop repairs
3 on-site visits/year (2 hrs each)
After-hours direct access (call or text)
Device onboarding & cloud setup
Quarterly optimization and tune-ups
15% discount on parts and accessories

Join Elite

Important: Each plan is tied to one device. Remote support is unlimited for genuine technical issues. Excessive use may be deferred or capped to ensure timely service for all members.

How Our Support Plans Work

Simple, reliable, and built for peace of mind — here’s what you can expect once you sign up.

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Step 1: Choose Your Plan

Pick the tier that fits your needs — each one includes unlimited remote help, priority turnaround, and expert service.

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Step 2: Get in Touch Anytime

Need help? Call or email us. You’ll speak directly to our local team — no overseas call centers, no runaround.

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Step 3: Problem Solved

We’ll handle your issue remotely or in-shop, fast — with priority service and transparent communication every step of the way.

View Support Plan Details

Trusted by Local Families & Businesses in Stony Plain

See why more people are choosing Computer Wall for expert computer help and year-round tech support.

“Took my computer to Patrick. He was very honest about everything. I ended up buying a refurbished laptop from him and it works great with no issues. Great service, would highly recommend.”

– Gloria Raicos, Google Review

“Transferred all our photos and data from our Mac to a PC. Work was done in a timely fashion and everything worked great!”

– John/Dawn Miller, Google Review

4.9 Stars on Google

Choose Your Plan