Computer Clinicby Computer Wall
The Computer Exam:
Clarity Before Spending
Without knowing what's actually wrong with your computer, you're making $1,500+ decisions in the dark. The Computer Exam solves this.
You get a complete diagnosis, written findings, and three clear options—all in 24-48 hours. Then you decide.
Book Your $129 Exam Now
What You Get
- Complete diagnosis of your computer's hardware and software
- Root cause identified and explained in writing
- Three options: repair, upgrade, or replacement
- Exact cost for each option (no surprises)
- Our honest recommendation (based on YOUR situation)
- Written report you can review at home
- Recommended ongoing health assessment and preventative plan tailored to your computer
- No pressure. You choose what makes sense.
The $129 exam fee is applied as a credit toward whichever option you choose. If you choose nothing, that's your total cost.
How the Exam Works
Complete Assessment
We test your computer's hardware (RAM, hard drive, motherboard, etc.) and software (operating system, drivers, malware, performance). Nothing is missed.
Root Cause Identification
We find out WHY it's broken, not just that it's broken. Is it a failed drive? Malware? Outdated components? We identify the real problem.
Clear Options & Recommendation
You get three paths forward with exact costs. We recommend one based on your budget and needs. You decide what makes sense.
Why This Matters
Without the Exam: Expensive Guessing
$500–$2,000 fixing the wrong problem
You get told "your hard drive is failing" so you spend $800 on a new drive—only to find out the real problem was RAM. Now you're stuck with an extra drive you didn't need.
Without the Exam: Unnecessary Replacement
$1,500–$5,000+ replacing a computer that could be fixed
A repair shop tells you "it's too old, just buy a new one." You spend $2,000 on a new computer. Six months later, you realize the old one just needed a $300 SSD upgrade.
With the Exam: Clarity & Confidence
You know exactly what's wrong and what it costs to fix it
You make decisions based on facts, not guesses. You choose the option that makes sense for YOUR budget and needs. No regrets.
Timeline
Most Computer Exams are completed within 24 hours. Here's what to expect:
Day 1: Drop-Off
Bring your computer during scheduled drop-off times. We'll run a complete diagnostic and keep you updated.
Day 2: Results
You get a written report with findings, three options with exact costs, and our recommendation.
Your Choice
Approve a repair, upgrade, replacement, or nothing. No pressure. No surprises.
When Should You Get an Exam?
If your computer is doing any of these things, it's time for a diagnosis:
- Won't turn on or shows strange error messages
- Running slow (takes forever to start, programs freeze)
- Freezing, crashing, or restarting randomly
- You see suspicious popups or warnings
- Hard drive is making clicking or beeping sounds
- You need to recover important files
- You want to upgrade components (RAM, storage, etc.)
- You're considering replacing it but want to know if repair makes sense
Our Guarantee
You get a written diagnosis. Clear findings. Three options with exact costs. Our honest recommendation. No surprises.
You approve before any work starts. No repairs happen without your green light. If you don't approve anything, that's it—you pay $129 and walk away.
If it's not worth fixing, we tell you. We don't push repairs that don't make sense. If replacement is smarter, we say so. If a repair will barely extend the life of the machine, we tell you that too.
We're Here for the Long Term
After your exam, you'll have three choices: repair, upgrade, or replace. But the relationship doesn't end there.
Your Report Includes a Recommended Ongoing Health Assessment & Preventative Plan
We identify not just what's broken—but what could break. Your report will include:
- ✓ Recommended monitoring frequency — how often your specific computer needs check-ups based on its condition
- ✓ What to watch for — specific aging components or vulnerabilities we identified during the exam
- ✓ Recommended preventative measures — security updates, performance optimization, or system hardening tailored to YOUR computer
- ✓ Transparent pricing — if you choose to implement the plan, you'll know exactly what it costs upfront
Here's the deal: We leave this recommendation on your exam report. You take it home and decide if it makes sense for you. Not every computer needs ongoing monitoring—some are healthy and only need annual checks. Others have aging components that need quarterly attention. We'll recommend what's smart for YOUR situation. The choice is yours, no pressure.
Common Questions
How long does the exam take?
Most exams take 2-4 hours to complete. You get results within 24 hours.
What if I don't approve anything?
You keep the written report and pay $129. That's your total cost. No hidden fees.
Is the $129 exam fee wasted if I don't repair?
No. If you approve a repair or replacement, the $129 is applied as a credit. You only pay the full $129 if you choose nothing—and you have a complete diagnostic report to keep.
Do I have to repair with you?
No. We'll give you a complete written report. You can take it to anyone. But most customers choose us because they know what to expect and trust our recommendation.
What if the computer has a virus or malware?
We identify it during the exam. Our virus removal service ($199) is separate—you approve before any work happens.
Is my data safe during the exam?
Yes. We don't delete anything during diagnosis. If data recovery is needed, we'll discuss that separately and get approval first.
What warranty do I get on repairs?
30 days on parts and labor. If something fails within 30 days of the repair, we fix it at no charge.
Can you guarantee the computer will be fixed?
We identify the problem and recommend a solution. The fix works—we stand behind it for 30 days. But if the computer has multiple failing components, we'll tell you upfront that replacement makes more sense.
Ready to Know What's Really Wrong?
Get clarity in 24 hours. Then decide what makes sense.
Book Your $129 Computer Exam